Return Policy

Our guidelines for product returns and exchanges

Last Updated: June 15, 2023

We offer refund/exchange within first 1 days from the date of your purchase. If 1 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.

Return Eligibility

In order to become eligible for a return or an exchange:

  • The purchased item should be unused and in the same condition as you received it
  • The item must have original packaging
  • If the item that you purchased was on a sale, then the item may not be eligible for a return/exchange

Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.

You agree that there may be a certain category of products/items that are exempted from returns or refunds. Such categories of the products would be identified to you at the time of purchase.

Return Process

For exchange/return accepted request(s) (as applicable), once your returned product/item is received and inspected by us, we will send you an email to notify you about receipt of the returned/exchanged product. Further, if the same has been approved after the quality check at our end, your request (i.e. return/exchange) will be processed in accordance with our policies.

How to Initiate a Return

To initiate a return or exchange, please follow these steps:

  1. Contact our customer service team through the Contact Us page within 1 day of receiving your order
  2. Provide your order number and details about the item(s) you wish to return
  3. Our team will provide you with a Return Authorization and instructions for returning the item
  4. Package the item securely in its original packaging
  5. Ship the item back to the address provided in the return instructions

Refund Processing

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, as specified in our Refund Policy.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at the information provided on our Contact Us page.

Contact Us

If you have any questions about our return policy, please contact us and we'll be happy to assist you.